About our hotel
The UMAI Hotel was envisaged by two Kyrgyz sisters, Elmira and Samira, and built in 2007 / 2008. They felt that Bishkek needed a small and comfortable hotel that showed true Kyrgyz hospitality and that made the guests feel as at home as possible. This initial concept still holds true today and many of our guests arrive as clients and leave as friends.
About 15 minutes walk, or 5 minutes by taxi, from the centre of the city the UMAI sits in its own secluded gardens away from the noise and stress of the city. Many of our customers find that just sitting in our gardens in the early morning and evening is a natural therapy to modern life.
The hotel is administered on a daily basis by Samira assisted by Elmira (a different one) the accountant and Mike the general manager. In addition there is our enthusiastic chef Mairash and all the girls – Guldastan, Nuraiym, Gulnaz and Irina - as well as our own special gardener, Sergei, who takes pride in his almost secret garden.
Between everybody we speak a variety of languages, and if all else fails we are fairly understanding of hand signals. We are all there to look after you and make your stay as comfortable as possible, so if there is anything that you require just tell the nearest member of staff and the message will get through to the right person – small can be beautiful. For us service is a matter of harmony.